At Wave, advising is at the core of what we do and who we are. Since the late ’90s, our consulting first principle has enabled us to build a personalized solution for each client’s specific needs compared to a one-size-fits-all solution. We work in conjunction with our clients throughout Riverside, devoting resources and time so that we have a total understanding of their challenges and expectations and can create a custom approach to strategic digital transformation.

Back Office Modernization

Your Back Office is the foundation of your business. If your standards have a lot of bottlenecks, the resulting loss of productivity will spread throughout your entire company. For example, let’s say a organization acquires a new customer in minutes but requires several weeks to spin up a new employee or supplier. That’s an issue because both your employees' talent and your supplier’s products play a crucial role in providing excellent service to the customer. Therefore, if those elements are not operating accurately, your client is ultimately the one who pays the price. Your Front Office can only be as efficient as your Back Office, and both must be included in a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our competence includes a complete understanding of your business processes as well as the technology that aptly delivers intelligent information. We ask the right questions and can determine the right information to bring clarity to questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Planning is the most critical piece of a migration. Every migration must have a certain amount of strategic digital transformation of the information moving from the source repository to the destination. Considerations need to include search capabilities, security, mapping metadata, folder structure, and many other aspects that will help users to find pertinent content. It is imperative that you spend the time to document the problems you are having and what is required to move forward.

 
 
 

Intelligent Information Management

It is widely known that the modern company depends on multiple sources to aggregate information whether it’s a CRM, ECM, HCM, or ERP. Regardless of which tool you’re using, it contains essential business data and content that is crucial to the success of your organization. Both organizations and their customers need data from multiple repositories to complete tasks, and this adds additional challenges if that information is not easily available. The legacy route was to aggregate data into a central repository but this approach is not viable long term as one program can’t manage everything, particularly in some mid-range to large businesses.